About me

Briefly and generally

I began my career in technical writing as the author of five fiction books, a journalist, and an automation and instrumentation engineer.

I have a university postgraduate diploma in translation & interpreting. I’ve been using English for practical purposes for the past 15 years, and I’m proud to say that I have a C1 (advanced)-C2 (proficient) level of proficiency according to the CEFR guidelines, meaning I have full working proficiency.

Click here to read more about my experience.

I have more than 6 years of experience in technical writing, working with software, hardware, gadget engineering, and IoT companies. In addition to that, I bring over 20 years of expertise in journalism and creative writing. I’ve also spent a decade honing my skills in video and audio production. To top it off, I have 4 years of experience in automation unit management.

Now, let’s dive into my skills. I’m well-versed in API documentation, utilizing tools like Swagger, Stoplight, and Rapid. I also have experience with API collections and manual testing using Postman. When it comes to static website generators, I’m proficient in Astro, MkDocs, Hugo, Docusaurus (Markdown), Sphinx (reStructuredText), Gatsby, Hexo, and Jekyll.

My expertise extends to CI/CD and Docs-as-Code workflows with GitHub, and I have a strong command of Markdown. I’m familiar with various style guides such as Google, Microsoft, Vocab, Write Good, and I use linter Vale and Visual Studio Code to ensure high-quality writing. In terms of authoring, I’m skilled in RoboHelp and Framemaker, and I’m quite comfortable working with Visual Studio Code as my IDE.

When it comes to design, I’m proficient in tools like Figma, Miro, Draw.io, Google Slides, Adobe Photoshop, Audition, After Effects, Premiere, and Illustrator. I also have experience using UML with PlantUML and Terraform Docs. Additionally, I have a solid understanding of HTML and CSS, and possess basic knowledge of Java, JavaScript, and Python.

In my professional toolkit, I utilize Atlassian Confluence and Jira for collaboration and project management. I’m well-versed in using GitHub for version control, and I’m comfortable working with platforms like Trello and Slack for effective team communication. Microsoft Office tools like Word, Excel, PowerPoint, and Teams are second nature to me. I also have experience in localization using Smartcat, POeditor, and Poedit.

Now, let me highlight some of my career achievements. I’ve successfully implemented over 100 engineering methodologies, and I have extensive experience in localizing user guides and documents for developers and engineers. On the creative side, I’ve published 6 fiction books and 3 books on the judicial practice of Ukraine. In the realm of media production, I’ve created 3 documentaries and produced over 100 videos on demand. I’ve also hosted more than 200 radio podcasts. Lastly, I’ve managed 2 Facebook ad campaigns worth $2,000, which collectively reached an audience of over 1,000,000 people.

Portfolio

SignNow API documentation on Stoplight

SignNow API documentation on Rapid

Canyon Gaming Gadgets documentation

Canyon user guides and manuals

Pet projects

My GitHub

Documentation and blogs:

Manual on Astro

API gate on Astro

My blog on Medium

Email: singingfoot@gmail.com

Twitter: OlehShynkarenko

Skype: oleg_shynkarenko

Experience

See the full list of my clients
CompanyPositionDatesLocation
GlobalLogicSenior Technical WriterNov 2021 - PresentKyiv, Ukraine
Clients:
  • 3M. An American multinational conglomerate operating in the fields of industry, worker safety, healthcare and consumer goods. Creating instructions and manuals for software developers and users in MkDocs + GitHub + VSC as Markdown files.
  • Verizon.A largest American wireless network operator, with 142.8 million subscribers at the end of Q4 2021.
  • NuvoAir.A digital health start-up (Boston, MA. European office in Stockholm, Sweden), focused on respiratory care, offers a complex solution for assessing the health of patients with respiratory diseases. NuvoAir Air Next spirometer + NuvoAir inhaler sensor.
    Main responsibilities:
  • Development and editing of instructions for users, manuals.
  • Preparation of change requests, including a detailed description of the change, possible risks, requirements, user stories.
  • Development and adjustment of documents on plans for manual testing of new product features.
  • Manual testing, documenting test results and bug reports.
  • Preparing tickets to resolve bugs.
  • Retesting after fixing bugs and documenting final test results.
Skills:
  • GitHub
  • Git
  • Analytical Skills
  • Instruction for Users
  • Manuals
  • Quality Assurance Testing
  • Technical Writing
  • Software Documentation
  • Document Management
  • Test Planning
  • Manual Testing
  • Test Equipment
  • ISTQB
  • RoboHelp
  • Markdown
  • JavaScript
  • Cascading Style Sheets (CSS)
  • HTML
BJetSenior Technical WriterAug 2021 - Nov 2021Lviv, Ukraine

ERP-system documentation (Odoo), dashboards, data fields, legal documentation (Acceptable Use Policy, Responsible Disclosure of Security Vulnerabilities etc.), Google services integration, online user guides with RoboHelp, Confluence software guides, video user guides, promo video, POEditor and Poedit Localizations.

Skills:
  • GitHub
  • Git
  • Analytical Skills
ASBIS UkraineTechnical WriterSep 2020 - Aug 2021Kyiv, Ukraine

Writing User Guides, Quickstart Guides, Manuals, Online Helps, Video Tutorials, Localizations.

Egis in Ukraine, Caucasus & Central AsiaTechnical WriterDec 2018 - Sep 2020Kiev Region, Ukraine

Engineering Methodologies, ID cards, executive summaries, lists of technical issues, mitigation strategies etc. Project manager. Communication expert, Web Content Editor, SMM.

Ukrainian Helsinki Human Rights UnionJournalistJul 2015 - Dec 2018N/A

Media coverage of the court cases, project management, writing reports, articles, blogs, twitter translations, video and photo reports, radio podcasts, web content management, SMM.

Education

InstitutionDegreeDates
Intajour (International Academy of Journalism)Sertificate of excellence, Digital Journalism2011 - 2012
Classic Private UniversityBachelor’s degree, Teaching English as a Second or Foreign Language/ESL Language Instructor2006 - 2008
Zaporizhzhya State Engineering AcademyMaster’s degree, Supervisory instruments and automatics1994 - 1999